Customer Support Specialist

HR

Kharkov

September 29, 2021

Agile Fuel is a high-touch software engineering service company focused on helping clients to build cutting-edge and innovative solutions. We provide premier value by finding the right people and cooperate mostly with US clients in different business domains by helping them grow and achieve success. We are about people who create bold things, make the difference, have fun, and love their work.

Our Talent Acquisition Team invites a Customer Support Specialist / Recruitment Coordinator to work in a big team of result-oriented specialists. Together we will make an impact and grow professionally. We also support professional development with training, coaching, and regular feedback.

Responsibilities

  • Communicate with clients on a daily basis via e-mails providing assistance in planning, troubleshooting, onboarding and offboarding, coordinating the recruitment processes;
  • Work closely with Head of Recruitment and recruiting team to meet quality requirements;
  • Maintain warm and friendly client relations and satisfaction by providing service via email and working with the rest of the Agile Fuel teams.

Requirements

  • Upper Intermediate English level and higher (written);
  • Responsibility, attention for details;
  • High level of self-organization and time management skills;
  • Good communicator with strong critical thinking and problem-solving skills.

Bonus points for

  • Basic understanding of recruitment principles and practices;
  • Experience in business communication with clients.

We offer excellent benefits, including but not limited to

  • People-oriented management without bureaucracy;
  • Competitive compensation and an excellent package of benefits;
  • Flexible schedule;
  • 21 calendar days of annual paid vacation;
  • All paid sick-leaves and Ukrainian national holidays;
  • Friendly and engaging professional team;
  • Online and offline English classes;
  • An opportunity for self-realization, career and professional growth;
  • Internal referral program;
  • Cozy office near August 23rd Metro station in Kharkiv;
  • Play room with table tennis, table football, board games, health zone, sleep capsule;
  • Corporate gifts and bonuses, congratulations from the company on personal and family events;
  • Accounting and legal support.

Application form

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